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Care Certification Course

Categories: Level 2 Care Training
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About Course

CSTF aligned training

Mandatory care certification training to be undertaken by every professional aspiring to work in care settings. Session covers the care certificate standards to be followed by a healthcare worker.

Duration: 1 day

Type of training: Face-to-face, Webinar

Enroll in Face to Face course
Enroll in Training Webinar

What Will You Learn?

  • Enhance Emotional Intelligence
  • Practice Professionalism in Communication
  • Use Technology Effectively
  • Promote Health Literacy
  • Master Active Listening and Empathy
  • Diverse Communication Styles
  • Manage Complex Situations
  • Understand Independent Advocacy
  • Identify and Overcome Communication Barriers
  • Foster a Collaborative Environment
  • Implement Conflict Resolution Techniques
  • Utilize Feedback for Improvement
  • Adapt Communication for Diverse Audiences

Course Content

Understand Your Role & Duty of Care
Equip healthcare assistants with a thorough understanding of their duties, responsibilities, and the ethical and legal standards they must follow to provide safe, effective, and compassionate care.

  • Understand Your Role & Duty of Care in Care Settings
  • Understand Your Role & Duty of Care

Promote Communication in Care Settings
Outlines the importance of effective communication, the various communication needs, preferences and the importance of independent advocacy.

Handling Information in Care Settings
This module equips you with the knowledge and skills to manage information responsibly in care settings, emphasising the importance of confidentiality and adherence to legal standards.

Personal Development
Personal and professional development within care settings is crucial for maintaining high standards of care and fostering a culture of continuous improvement.

Working in a Person – Centred Way
Enhance understanding through continuous education, refine decision-making support, deepen engagement with family and care networks, and implement continuous improvement measures to effectively deliver person-centred care in healthcare settings.

Equality & Diversity in Care Settings
Explore the concepts of equality and diversity in care settings by defining key terms, discussing the importance of promoting inclusion, examining the impact of diversity on healthcare outcomes, and outlining strategies to combat discrimination effectively.

Privacy, Dignity, and Confidentiality
The principles of privacy, dignity, and confidentiality in healthcare, learning to define, uphold, and implement these concepts through legal and ethical frameworks, and develop skills for enhancing patient participation and decision-making in care settings

Incident Reporting and Documentation
The systematic process of incident reporting and documentation in care settings, including steps for effective reporting, the importance of clear and accurate documentation, common types of incidents, and advanced strategies for utilising incident data to improve safety and quality of care.

COSHH – Control of Substances Hazardous to Health

RIDDOR – Reporting of Injuries, Diseases and Dangerous Occurrences Regulations
RIDDOR's requirements for reporting work-related injuries, diseases, and dangerous occurrences, detailing the types of reportable incidents, reporting timelines, processes, documentation requirements, the significance of compliance, and advanced training topics to enhance workplace safety.

Health & Safety
The comprehensive framework of workplace health and safety, covering key regulations, responsibilities of health care assistants, training requirements, proactive risk management, and incident handling to ensure legal compliance and promote a safe, productive work environment

Awareness of Mental Health and Disability
This module provides an in-depth exploration of mental health and disabilities, equipping carers with the knowledge and skills to offer effective, compassionate, and legally compliant care to vulnerable adults.

Fluids & Nutrition
This course equips carers with essential knowledge and skills to effectively manage and tailor hydration and nutrition plans, ensuring optimal health and preventing complications in care settings.

Safeguarding Vulnerable Adults
A Comprehensive overview of key legislation and policies that safeguard vulnerable adults, ensuring their protection and rights within care settings.

Safeguarding Children
This course provides a detailed overview of the types of child abuse, equipping participants with the knowledge to recognize, prevent, and respond effectively to protect children from harm and promote their well-being.

First Aid – BLS, Choking & Wound Care
A comprehensive First Aid training that equips participants with essential life-saving skills, practical knowledge, and the confidence to handle medical emergencies effectively, using hands-on practice and advanced simulations.

Moving And Handling
This course covers the essentials of safe moving and handling, including key concepts, legal frameworks, practical techniques, risk assessments, and compliance procedures, ensuring caregivers are fully equipped to handle individuals safely and respectfully.

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