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Management of Challenging Behaviour Training

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About Course

Management of Challenging Behaviour Training

This course is designed to equip healthcare professionals and support workers with the knowledge, skills, and confidence to effectively manage challenging behaviour in health and social care settings. Challenging behaviour can take many forms – verbal aggression, physical aggression, withdrawal, or non-compliance – and understanding its root causes is key to delivering safe, person-centred care.

Through real-world examples, psychological frameworks, and proactive de-escalation strategies, this training promotes a compassionate and preventative approach, ensuring dignity, safety, and wellbeing for both service users and care providers.

What Will You Learn?

  • Define what constitutes challenging behaviour and recognise its types and triggers.
  • Understand the underlying causes and contributing factors (medical, psychological, environmental).
  • Apply legal and ethical frameworks, including the Human Rights Act, Mental Capacity Act, and Positive Behaviour Support.
  • Implement effective communication and de-escalation techniques.
  • Develop personalised behaviour management plans in collaboration with multidisciplinary teams.
  • Maintain safe working environments while minimising the use of restraint and restrictive practices.
  • Reflect on the emotional impact of challenging behaviour and apply self-care and support strategies.

Course Content

Introduction to Challenging Behaviour

  • Introduction to Challenging Behaviour
  • Quiz

Causes and Contributing Factors

Legal and Ethical Considerations

Positive Behaviour Support (PBS)

Communication and De-escalation Techniques

Risk Assessment and Planning

Safe Working Practices

Staff Wellbeing and Reflective Practice

Student Ratings & Reviews

5.0
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LR
1 week ago
Amazing Course & Nice Training