4.90
(852 Ratings)

Day 1 e-Learning Assessment

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About Course

CSTF aligned training

Mandatory care certification training to be undertaken by every professional aspiring to work in care settings. Session covers the care certificate standards to be followed by a Healthcare Worker.

Duration: 2 Day

Day 1 – e-Learning Assessment

What Will You Learn?

  • Enhance Emotional Intelligence
  • Practice Professionalism in Communication
  • Use Technology Effectively
  • Promote Health Literacy
  • Master Active Listening and Empathy
  • Diverse Communication Styles
  • Manage Complex Situations
  • Understand Independent Advocacy
  • Identify and Overcome Communication Barriers
  • Foster a Collaborative Environment
  • Implement Conflict Resolution Techniques
  • Utilize Feedback for Improvement
  • Adapt Communication for Diverse Audiences

Course Content

Understand Your Role & Duty of Care
Equip healthcare assistants with a thorough understanding of their duties, responsibilities, and the ethical and legal standards they must follow to provide safe, effective, and compassionate care.

  • Understand Your Role & Duty of Care in Care Settings
  • Understand Your Role & Duty of Care

Promote Communication in Care Settings
Outlines the importance of effective communication, the various communication needs, preferences and the importance of independent advocacy.

Handling Information in Care Settings
This module equips you with the knowledge and skills to manage information responsibly in care settings, emphasising the importance of confidentiality and adherence to legal standards.

Personal Development
Personal and professional development within care settings is crucial for maintaining high standards of care and fostering a culture of continuous improvement.

Working in a Person – Centred Way
Enhance understanding through continuous education, refine decision-making support, deepen engagement with family and care networks, and implement continuous improvement measures to effectively deliver person-centred care in healthcare settings.

Incident Reporting and Documentation
The systematic process of incident reporting and documentation in care settings, including steps for effective reporting, the importance of clear and accurate documentation, common types of incidents, and advanced strategies for utilising incident data to improve safety and quality of care.

Fluids & Nutrition
This course equips carers with essential knowledge and skills to effectively manage and tailor hydration and nutrition plans, ensuring optimal health and preventing complications in care settings.

Student Ratings & Reviews

4.9
Total 852 Ratings
5
787 Ratings
4
53 Ratings
3
8 Ratings
2
2 Ratings
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2 Ratings
good knowledge
It was very much helpful for additional boosting for my caring journey, so grateful!
SD
1 day ago
Yes, it was a good match for me. I learnt a lot of valuable lessons from this course which not only applies to care settings but also in my own personal life.
HP
2 days ago
It was amazing experience.I learned a lot thing by this course. Its such a very helpful for gaining our knowledge.
FM
2 days ago
Good information for basic students
GV
2 days ago
I Get very Good of Practically experience
Explanation are really good to understand
RJ
3 days ago
The course was very informative and helpful for my role
Yes, absolutely, mainly about the nutrition part. Diet is well balanced and has no extreme diets and no junk food to. I follow meat and dry fruits diet. And this course is perfect for my cause to that is fixing and helping others.
Great and easy to follow up
Really worth it
AU
1 week ago
It helped me understand my role, duty of care, safeguarding, and how to provide safe and respectful support. The training improved my knowledge and confidence in caring for people. I will use what I have learned to provide better quality care and continue developing my skills.
IE
1 week ago
Nice
AS
1 week ago
Good
Kaushalya Bist
1 week ago
Great course! Clear, practical, and highly relevant to daily care practices.
ABDUL ROUF
1 week ago
Knowledge learned well
GK
2 weeks ago
Staff is really good and cooperative. I like the way of teaching and overall good....
Santhra Subash
2 weeks ago
Very effective and well prepared course as a beginner in care sector.
LV
2 weeks ago
I’m Leenoos